Our team is committed to making sure our customers are completely satisfied with our products. If for any reason you are unsatisfied with your recent purchase, we will fully refund or exchange your order. Simply message us with your order number and request within 90 days (extended through January of 2021 for Christmas orders) of your purchase. We even provide you with a free return label to send the items back and provide free shipping of the replacement items if you wish to exchange your goods. Requests are processed within hours of being made.